Frequently Asked Questions

Login

Klik på “Log ind” i øverste højre hjørne på mediesiden. Din e-mail er dit brugernavn, og din adgangskode har du modtaget via din mail ved oprettelsen af dit abonnement. Ønsker du en ny adgangskode, kan du opdatere den på din profil.

Forgot login

Din e-mail er altid dit brugernavn til alle dine adgange. Har du glemt din adgangskode, kan du benytte ”Glemt password”. Herefter modtager du en e-mail med et link, hvor du kan ændre din adgangskode.

BEMÆRK modtager du ikke en mail, kan det ske, at den er havnet i dit spamfilter, eller din virksomhed har en blokade på eksterne mails. 

Har du andre spørgsmål, kan du altid kontakte os på abonnement@nordiskemedier.dk or call us at +45 7228 6970.

If you have not received your newspaper, you can send us an email with your contact information and customer number at abonnement@nordiskemedier.dk, and we will send a newspaper to you afterward.
 
Please note:

If you have changed your address, or if the house number is hard to see, this may be the reason for missed deliveries. Please send us updated information so we can ensure that your address is correct in your customer profile.

Please note that we unfortunately cannot deliver the newspaper on the same day, but we can send it to you afterward so that it arrives as quickly as possible.

You can always transfer your subscription to another person or company.
 
Send us an email at abonnement@nordiskemedier.dk with your customer number or contact details and the changes.
Have you changed your address or email?

Skifter du adresse, e-mail eller lignende, skal du huske at informere os, så din avis, vigtig information eller faktura kan blive sendt det rette sted hen. Du bedes sende en mail til abonnement@nordiskemedier.dk with your customer number or contact information and the desired changes.

Resending of invoice

If you wish to have an invoice resent, please send an email to abonnement@nordiskemedier.dk with your customer number indicated.

I have received an incorrect invoice

If you have received an invoice from Nordiske Medier with errors or omissions, you can contact us at abonnement@nordiskemedier.dk

Please provide your customer number,, invoice number, and a description of the issue. 

Scam / Spam

Unfortunately, we have encountered companies that have posed as Nordic Media's media or have had a name that can easily be confused with one of our media outlets. If you have received an invoice that you are skeptical about, please write to abonnement@nordiskemedier.dk.

 

Inquiry regarding reminders

If you have received a reminder without having received the original invoice, or if you have any other questions regarding a reminder, please contact us at abonnement@nordiskemedier.dk  Please remember to provide your customer number.

Other invoice questions

If you have any other questions regarding your invoice, or if there are any uncertainties on an invoice, you are always welcome to write to abonnement@nordiskemedier.dk  Please remember to provide your customer number.

If you wish to cancel your subscription at the end of a period, please send your customer number or contact details to abonnement@nordiskemedier.dkand we will contact you. 
  
Missing payment is not a valid cancellation.
 
You can read the applicable terms for the subscription here.
 

Ønsker du at tilmelde dig et af vores branchespecifikke nyhedsbreve og få leveret de skarpeste brancheanalyser og mest aktuelle nyheder direkte i din indbakke, kan du nemt gøre dette via vores mediesider. Klik blot på ‘Subscribe to the newsletter' at the top of the page.

You also have the option to customize the news you receive in your inbox. At the bottom of the newsletter, you can click on ‘Manage your consent' Here, you can select exactly the newsletters that match your interests – whether it's about breaking news, trade fair news, or other specific topics. You can easily adjust your preferences and receive news feeds tailored to your needs.

If you no longer wish to receive our newsletters that gather the day’s most important industry news, you can always unsubscribe directly from the specific newsletter. You do this at the bottom of the newsletter by clicking on ‘Unsubscribe'.

Login

Klik på “Log ind” i øverste højre hjørne på mediesiden. Din e-mail er dit brugernavn, og din adgangskode har du modtaget via din mail ved oprettelsen af dit medlemskab. Ønsker du en ny adgangskode, kan du opdatere den på din profil.

If the system does not recognize your email address, please contact customer service at tel. +45 7228 6970 or email medlemskab@nordiskemedier.dk

Forgot login

Din e-mail er altid dit brugernavn til alle dine adgange. Har du glemt din adgangskode, kan du benytte ”Glemt password”. Herefter modtager du en e-mail med et link, hvor du kan ændre din adgangskode.

If you have any other questions, you can contact us at medlemskab@nordiskemedier.dk or call us at +45 7228 6970.

For at ændre din e-mail, skal du klikke på ‘Min konto’ i øverste højre hjørne på mediesiden. Klik derefter på dit navn i menuen. Herunder finder du ‘User settingswhere you can change your email. This email will also be your username going forward when you log in.

Hvis du har problemer med at ændre din e-mail, kan du kontakte os på tlf. 7228 6970 eller mail medlemskab@nordiskemedier.dk.

To edit your profile, you need to click on ‘Min konto‘ i øverste højre hjørne når du er logget ind. Klik på ‘Virksomhedsprofil‘ and then click on ‘Edit profile‘.

 
Here you can edit your company description, change and add a logo, email, phone number, link to the website, add up to three highlighted contacts, and much more.

Medlemsplatformen er et effektivt marketingværktøj for B2B-virksomheder i Danmark, Norge og Sverige.

With a membership, you gain a direct channel to your industry, where you can share news, courses, jobs, and products on the largest news media. This way, you reach exactly the decision-makers, customers, and partners that matter to your business. 

Har du spørgsmål til, hvordan du bedst udnytter dit medlemskab, kan du finde svar på de ofte stillede spørgsmål i vores FAQ-sektion efter log-in. Klik på ’Min konto’ and select ’Help’  in the menu. Here you will find assistance with everything from how to best get started with your membership to details about user management.

Are you looking for new, skilled employees? As a member, you have the opportunity to reach the right candidates in the industry in an effective and easy way through job postings. 

Click on ‘Create post‘ and then select ‘Job‘. You can now fill in the details of your job posting. 

As a member, you also have the opportunity to increase the visibility of your job postings through our collaboration with Denmark’s largest job portal, Jobindex. When you create a job posting here, it is automatically displayed on Jobindex as an ad link, at no extra cost.

Hvis du har yderligere spørgsmål til dine jobopslag, kan du finde svar i vores FAQ-sektion på din medlemsprofil. Klik på ’Profile’ og vælg ’Help' in the menu. Here you will find answers to frequently asked questions about membership.

The membership platform is exclusively a marketing tool. Your membership does not provide access to the locked articles.  

If you wish to access all articles and other content, a subscription to the media from which you want to read articles is required.

Membership news is always free to read on all Nordiske Mediers platforms. 
 
If you are interested in a subscription, you can contact us by email: abonnement@nordiskemedier.dk eller tlf. 7228 6970.
Create administrator
To create a new administrator, you need to click on 'Profile‘ in the upper right corner. Then click on ‘Profile‘ in the menu. After that, click on ‘Administrator settings‘.
 
ClickCreate administrator‘ and then fill in the name, title, email, and phone number of the administrator. Here, it is also possible to add a picture of the respective administrator, which will also be displayed on the profile. 
 
The new administrator will now receive an email where the changes must be confirmed.
 
Delete administrator 
To delete an administrator user from your membership, you need to click on 'Profile‘ in the upper right corner. Then click on ‘Profile‘ in the menu. After that, click on ‘Administrator settings‘.
 
Here you will find the list of administrators. To the right of each administrator, you will find a trash can icon. Click on this to delete the given administrator.

To create a membership ecosystem that benefits everyone, we have the following guidelines that all members of the Nordic Media membership platform must comply with.

Only write about your own company.

Med jeres profil har I en fremragende platform til at fortælle potentielle kunder om, hvem I er, hvad I står for og hvilke fordele, I skaber. Skriv derfor kun informationer om jeres egen virksomhed på jeres profil. Det samme gælder for alle jeres opslag på platformen. Skriv kun om jeres egen virksomhed og ikke om andre virksomheder eller personer – heller ikke i produktsammenligninger.

Link only to own websites

By inserting links on your profile and in the posts you create, you can strengthen your SEO value and direct customers to your websites and social media. Therefore, only insert links to your own websites.

Select relevant media and categories when you create new posts 

Hvis der er uoverensstemmelser mellem jeres opslag og de medier og kategorier, I publicerer dem under, bliver jeres opslag ikke målrettet den relevante målgruppe. Det er hverken til gavn for kunderne eller jeres forretning. Vælg derfor kun de medier og kategorier, som er relevante for jeres opslag.

Republish posts in moderation

By regularly updating your sales posts, you make it interesting for your target audience to stay updated on your news, products, and services. Therefore, wait at least 3-4 weeks before publishing the same post again in the newsletter. The same applies to news posts. Avoid creating the same news post multiple times,as it can harm your relevance and dilute the overall news value of the medium.

Create only one post per product

You can create all the sales posts you need under your profile. However, only one post per product may be created. Therefore, make sure to delete the previous post if you wish to recreate a sales post with new text or a headline.

Guidelines for newsletter posts

For at sikre at alle medlemmer får mulighed for at eksponere deres historier og produkter i nyhedsbrevet, er der begrænsning på antallet af opslag, som I kan publicere i nyhedsbrevet:

Sales posts: You can publish a maximum of 2 different sales posts about week in the newsletter.

News posts: You can publish a maximum of 1 news post about day in the newsletter.

Job posts are not part of general membership posts

Job postings must not will be published as a general membership post. Job posts should be posted in the job bank and/or under "Jobs in Focus". 

It is not permitted to publish news about your company that has been written by a journalist from another media outlet. 

On Nordiske Medier's membership platform, only your own news may be published. If you have had an article written about your company in another media, it is only allowed to publish it on the membership platform if you have an agreement with the journalist behind the article. It is the journalist who wrote the article that owns the rights to it.  

If the above guidelines are not followed, Nordiske Medier reserves the right to make changes or delete posts from the membership platform.

Have you changed your address or email?

Skifter du adresse, e-mail eller lignende, skal du huske at informere os, så din avis, vigtig information eller faktura kan blive sendt det rette sted hen. Du bedes sende en mail til medlemskab@nordiskemedier.dk with your customer number or contact information and the desired changes.

Resending of invoice

If you wish to have an invoice resent, please send an email to medlemskab@nordiskemedier.dk with your customer number indicated.

I have received an incorrect invoice

If you have received an invoice from Nordiske Medier with errors or omissions, you can contact us at medlemskab@nordiskemedier.dk

Please provide your customer number,, invoice number, and a description of the issue. 

Scam / Spam

Unfortunately, we have encountered companies that have pretended to be one of Nordiske Medier’s media outlets or have had a name that is easily confused with one of our media brands. If you have received an invoice that you are skeptical about, please write to medlemskab@nordiskemedier.dk.

Inquiry regarding reminders

If you have received a reminder without having received the original invoice, or if you have any other questions regarding a reminder, please contact us at medlemskab@nordiskemedier.dk Please remember to provide your customer number.

Other invoice questions

If you have any other questions regarding your invoice, or if there are any uncertainties on an invoice, you are always welcome to write to medlemskab@nordiskemedier.dk or contact customer service at tel.: 7228 6970. Please remember to include your customer number.

If you wish to cancel your membership, you can contact our customer service at tel.: 7228 6970 or at email: medlemskab@nordiskemedier.dk 

Missing payment is considered not as a cancellation. Applicable terms and conditions for membership can be read here.

Our site is responsive, and the banners adjust to the screen they are displayed on. Please ensure that the banners are readable on different screens.
 
The banners share space with up to 3 others. However, title banners are displayed alone, while sticky banners share space with up to 2 others. The banners rotate with each page change.
 
All banners can be either static or animated – HTML5, gif, or script – except for the title banner, which must be static.
 
Banners are delivered in the following formats:
.jpg, .gif, .png or HTML5.
 

Specifically for HTML5 banners
When delivering HTML, we need to receive a zip file containing all the source material. The zip file must not exceed 4 MB in size. It is advisable that the HTML5 file stays within a 20-second duration. HTML5 files can only be used for banners on the portal, as this file type cannot be handled by email programs.

If HTML and script banners are not made responsive, a fallback banner must be provided for use on mobile and tablet screens.

 
 
Du kan læse mere om tekniske specifikationer og formater for hvert medie under det enkelte medies side nederst. Se oversigten over alle medier here.
 
 
The general specifications for the ads in the newsletter are:
• All ads must be static.
• Finished material should be delivered in the following file formats: .jpg, .gif, or .png
• The finished graphic file must not exceed 50 kB in size.
 
Otherwise, you are always welcome to contact us at online@nordiskemedier.dk
 
Du kan læse mere om tekniske specifikationer og formater for hvert medie under det enkelte medies side nederst. Se oversigten over alle medier here.

Booked ads are displayed on the media page where they are booked. Since the ads rotate with others, they may not necessarily be visible all the time. Try refreshing the page a few times to display your ads.

For further information, you can also contact us at online@nordiskemedier.dk.

Dine indbookede annoncer vises i den planlagte periode i det pågældende medies nyhedsbrev. Du kan se det seneste udsendte nyhedsbrev ved at gå til mediesiden, vælge ‘Tilmeld nyhedsbrev’ og klikke på ‘Se det seneste nyhedsbrev’ nederst i formularen.

You are always welcome to contact us at online@nordiskemedier.dkif you have further questions.

Yes, we offer assistance with the graphic design of your online advertisements.
 
If you need a graphic designer to help with your design, the following requirements apply to images, logos, and text.
 
Pictures skal være min. 200 / 300 DPI, afhængig af om det er annoncering i avis eller magasin, i filformaterne .jpg, .tiff, .eps, .psd og .png.
 
Logos and graphic elements should be delivered as .eps or .ai vector graphics.
 
Text should be sent separately in a .docx format or in the email with the materials.
 
The banners are created free of charge when banners are ordered for a minimum of 2 months; otherwise, the price is 500 DKK per banner.
 
Du kan læse mere om tekniske specifikationer og formater for hvert medie under det enkelte medies side nederst. Se oversigten over alle medier here.
 
We need the material for production at least 10 days before the ad campaign is set to start.
The deadline for submitting finished advertisement material is 2 business days before the start of the campaign.
 
The advertisement, including the link to the landing page, should be sent directly to the email: online@nordiskemedier.dk

Completed ad material including a link to the website should be sent to online@nordiskemedier.dk

Yes, your banners on the media pages can contain videos.
 
Video banners should be delivered as HTML or MP4 files. When delivering as HTML, please send a zip file containing all the source material. The zip file must not exceed 10 MB.
 
It is preferable that the HTML5 file stays within a 20-second frame.
 
HTML5 files can only be used for banners on the portal, as this file type cannot be handled by email programs.
 
If HTML and script banners are not made responsive, a fallback banner must be provided for use on mobile and tablet screens.
Nej. Al annoncering i nyhedsbrevet skal være statiske billeder, så vi kan sikre os, at alle nyhedsbrevsmodtagere, kan se al indhold i udsendelsen.
 
If you want animated advertisements, this is possible on our media pages. Here, all banners can be either static or animated – HTML5, gif, or script – with the exception of the title banner.
 
Contact us at online@nordiskemedier.dk and learn more about your advertising options.

Yes, we can. Statistics for graphic advertising can be obtained by contacting your consultant or sending an email to online@nordiskemedier.dk.

Are you a member customer?
Members do not have direct access to view exposures and clicks for advertising on media pages and in the newsletter.
If you are a member, you can only view statistics for your own membership ads.
 
Contact us for more information at online@nordiskemedier.dk.
If you wish to cancel or change your online ad order, you should contact your consultant directly. 

If you would like insight into your order, you can contact the consultant you purchased the order from, or contact us via email at online@nordiskemedier.dk

The specific specifications and formats can be viewed on each media's page. You can see an overview of all media here.
Yes, you can receive graphic design assistance.
 
If you need a graphic designer to help with your design, the following requirements apply to images, logos, and text.
 
Images must be at least 200 DPI / 300 DPI, depending on whether the advertisement is for newspaper or magazine publication, and must be in the file formats .jpg, .tiff, .eps, .psd, and .png. Logos and graphic elements should be delivered as .eps or .ai vector graphics.
 
Text should be sent separately in a .docx format or in the email with the materials.
 
We need the material for production at least 10 days before the ad campaign is set to start.
 
Campaign price and terms are agreed directly with your consultant.
 
You can read more about technical specifications and formats for each media on the individual media's page at the bottom. See the overview of all media. here.

Finished ads should be sent to materiale@nordiskemedier.dk with the order number specified.

If you have missed the deadline for submitting ad material, you should contact customer service or your consultant as soon as possible.
 
Send an email to materiale@nordiskemedier.dk with the ad and an order number.
Cancellation terms
Cancellation and date changes must be made in writing no later than 4 weeks before the publication date
 
If changes to the insertion schedule result in the conditions for obtaining discounts not being met, any incorrectly granted discounts will be recharged.
 
Read our terms and conditions for print advertising. here. 
 
To cancel your order, please contact your consultant or our customer service: info.